IT Diploma: PC Support Technician Certification

In this program, you’ll gain the practical skills needed to support end users and collaborate in IT, ERP, and CRM systems, including tools like PC hardware, SAP, and Salesforce.

Our diploma prepares you to become a proficient PC Support Technician, equipping you with knowledge of computer systems, operating systems, networking, hardware, and software.

You will learn to troubleshoot, configure, and resolve issues on both Microsoft Windows and Linux platforms.

What to expect:

Mode of Delivery

Instructor-led classroom training, Online, Hybrid

Duration

19 weeks / 405 Hours

Tuition

Local $5,670 / Intl $7,670 CAD

Certification

Diploma

Intake

Bi-monthly

Admission Requirements

The student has an Ontario Secondary School Diploma or equivalent OR is 18 years of age or older on or before the program begins AND can pass a qualifying test (Wonderlic – 19) that has been approved by the Superintendent.

Program Curriculum:

Introduction to PC Hardware & OS
Introduction to Networking
Installing and Configuring Windows Server
Linux, MAC OS, Unix (Solaris) Essentials
SAP End-User Support
Salesforce Basic Administrator
Personal Development & Effective Communication

Job Market Potential

Median Income:

$56K+ per annum through salary or contract based on experience, organization, location and duties involved.

Possible Job Titles:

PC Technician, Network Support, IT Support, Salesforce Administrator, Windows server and Linux / Unix Support, SAP End User Support

Fast Facts

Ontario’s labour market information can help you plan your career.

Contact Us

123 Queen Street | Suite 210 | Auckland CBD, Auckland 1010 | New Zealand
Phone: +64 9 123 4567
Email: info@retrogamingheroes.info

PCC Information

Registered Training Organisation #NZ19276543210
Registered under the New Zealand Qualifications Authority (NZQA)